Call SWEET!

Call SWEET! is your total communications solution. Are you looking for an innovative Call Accounting solution to increase productivity and lower costs? Call SWEET!'s feature-rich qualities makes it the preferred choice of businesses, small and large.


Web-based

As a web-based application, Call SWEET! can be accessed from anywhere internet access is available. Check your business’ reports from the office, home, coffee shop … you name it!

Security Roles

Comprehensive security permissions ensure that your business’ data is safe and secure. Supervisors may limit or expand user and group access to information to the degree desired.
 

Alarms and Alerts

Alarming and alerting functionality includes no-data alarm, outbound dialed number screening, duration alarms, cost alarms and more.

Reporting

The key feature of Call SWEET! is its extensive reporting capabilities. Equipped with a vast array of text and graphical reports, Call SWEET! allows you to easily group, sort, filter, summarize and chart data as well as export into MS Excel, MS Word, PDF, and text formats. With both detail and summary reports to choose from, you are guaranteed to have access to the data you need. Drill-down capabilities and graphical representations allow you to effortlessly grasp what is really happening with your telecommunications system on a real-time basis. Report distribution has never been easier. Reports can be scheduled to run at the time you need them – daily, weekly, monthly or one-time only – with the option to send to e-mail or store electronically.

SWEET! Benefits

  • Outbound, Inbound & Inter-office call details
  • Budget & allocate phone expenses
  • Improve sales productivity
  • Reconcile bills from carriers
  • Optimize long distance & local exchange facilities
  • Identify unused trunks & extensions
  • Stop telephone abuse & misuse
  • Monitor unauthorized use
  • Bill clients or tenants for calls using account & authorization codes

SWEET! Features

  • Web enable product Graphical reports with drill-down capabilities
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  • Automated report scheduling fined call filter alerts
  • Parameter driven system and fraud alarms
  • Integrates with Billing Systems, Accounting Systems and more
  • Customizable call pricing facilitating all possible pricing algorithms
  • Manage and maintain telecommunications inventory