Call SWEET! Asset Management is a Web-based application that manages all telecom assets through facilitation of telecom work order processes, cost allocation of both recurring and one-time costs, systematization of service agreements and warrantees, cataloging of manufacturers and serials numbers, asset inventory control and fixed asset depreciation schedules.
Call SWEET! Infrastructure Management is a Web-based solution that manages all network voice and data components such as Main Distribution Frames (MDF), Intermediate Distribution Frames (IDF), patch panels and jacks. Documentation is provided by site, building, floor and room designations with user-defined descriptions. Source/Destination relationships are documented through every segment of transmission providing concise information about every aspect of the physical layer of your infrastructure.
Billable telephone time accounts for significant revenue for law, accounting, architectural and engineering firms. Call SWEET! Professional Services Billing Module ensures an efficient, accurate and verifiable method for capturing and billing all client calls through the use of client account and matter codes.
Tenant/Resident Billing offers an ideal application for universities, hospitals, hotels/motels and assisted living facilities. With Tenant/Resident Billing you can now capture and reallocate the costs associated with the use of your telephone system.